Privacy Policy


At Susan Rich Accountancy Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK.

Who We Are

Susan Rich Accountancy Services
Matlock, Derbyshire
Phone: 07914 768479

What Information We Collect

We may collect and process the following data about you:

  1. Personal Information: This includes your name, address, email address, phone number, and any other information you provide when contacting us or using our services.

  2. Financial Information: This includes information necessary for providing accountancy and bookkeeping services, such as bank account details, tax information, and financial records.

  3. Technical Information: When you visit our website, we may automatically collect information about your device, IP address, browser type, and browsing behaviour.

How We Use Your Information

We use your information for the following purposes:

  1. To Provide Our Services: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.

  2. To Communicate with You: To respond to your inquiries, process your requests, and keep you informed about changes to our services.

  3. To Improve Our Website: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.

  4. To Comply with Legal Obligations: To comply with legal and regulatory requirements, including maintaining records for tax purposes and responding to legal requests.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:

  1. Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

  2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a governmental or regulatory authority.

How We Protect Your Information

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Access: You have the right to request a copy of the personal data we hold about you.

  2. Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

  3. Erasure: You have the right to request the deletion of your personal data, subject to certain legal obligations.

  4. Restriction: You have the right to request the restriction of processing your personal data under certain circumstances.

  5. Portability: You have the right to request the transfer of your personal data to another organisation in a structured, commonly used, and machine-readable format.

  6. Objection: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at:

Susan Rich Accountancy Services
Matlock, Derbyshire

Phone: 07914 768479

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.